- Netflix client audio dropout 1080p#
- Netflix client audio dropout install#
- Netflix client audio dropout windows 10#
- Netflix client audio dropout tv#
I also want to point out again that I stream Netflix from the Netflix app, not via a browser, because with a browser you don't get Atmos soundtracks. When the Epson is fed a 4K signal it automatically does 4K pixel shifting
<- this is incorrect, when setting the NUC to 4K resolution we get audio dropouts.
When changing the resolution on the projector to 4K, we get the audio dropouts. Netflix client audio dropout 1080p#
The projector is a 1080p device, but upscales to 4K. Netflix uses HEVC (H.265) and Youtube uses VP9, here is some additional information that may help. Netflix client audio dropout tv#
Did you try the NUC connected to a regular 4K TV? Can you please confirm that you have the same audio dropout issue? Please provide me with the TV brand and model
The projector is Native 1080p (1920 x 1080) with 4K Enhancement*. Is it possible to connect the audio device directly to the NUC and test again?. Can you provide me with the audio device brand and model that you have connected to the Denon AVR?. The one thing that comes to my mind (I am running out of ideas) is the fact that you are using a projector and I guess an audio box connected to the Denon AVR. I also checked with my peers and they haven't gotten any similar report but in my setup, I am using a regular 4K capable TV (LG) and no AVR (I have tested with an AVR before in similar configurations and no issues either). I have been testing this setup and still no audio issues. What's the difference between the Intel Display Audio and Realtek HD Audio drivers? why two? But I did run and attach the Intel utility output that I've read you like to see to diagnose. I have the Intel Support app installed on my NUC and run it and Windows updates frequently. Netflix sometimes wouldn't play and give an error code, it would freeze up and when it would play I'd get stuttering and/or audio dropouts. Per reading on this forum I tried a Tuwejia USB-C to HDMI adapter connected to the Thunderbolt port. I use 24 Hz because it plays well with my Epson. I get them whether the Netflix programming is HD 5.1, 4K UHD 5.1, 4K UHD Atmos. The audio dropouts typically happen multiple times a minute (e.g., 6) sometimes twice in a row very fast. If I set the NUC to 1920 x 1080 24 Hz resolution I don't have any problems with audio from Netflix streaming (but then I also don't the 4K signal available on a lot of Netflix programming). What I diagnosed myself is I'm only having the audio dropout problem when the NUC is set to 3840 x 2160 24 Hz resolution. 
I also tried another 4K cable between the NUC and Denon but it didn't change anything. The NUC7i7BNH is connected to my Denon X6300H A/V receiver (HDMI 2.0a/HDCP 2.2) with a KalebDirekt HDMI cable, the Denon is connected to my Epson 5040UB projector which accepts 4K HDCP 2.2 signals.
Netflix client audio dropout install#
I've also tried uninstalling the audio drivers and Netflix app and let them re-download and install but that hasn't helped. I've never seen any kind of video issue and our internet speeds are fast (e.g., 56 Mbps). I've also tried restarting my Denon A/V receiver but that hasn't helped. Sometimes rebooting the NUC will help for a while, other times it doesn't help. I have tried it both with the Netflix Windows app and streaming from the Netflix site within the Edge browser but the audio dropouts occur with both.
I'm having audio dropout issues with Netflix streaming (streaming Amazon Prime/YouTube/playing MKV and M2TS files with Atmos, DTS-HD MA, bit streamed to the Denon no problem even while the NUC is set to 3840 x 2160 24 Hz).
Netflix client audio dropout windows 10#
I own a NUC7i7BNH with 16 GB RAM (two sticks x 8 GB) Windows 10 64 bit.
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